Reference

How 1xbetmovies Handles Your Personal Data

This Privacy Policy sets out exactly what personal data we collect when you open an account with us, how we use it, and what rights you hold over…

Data Collected TransparentlyUPI & Paytm Payment SecurityYour Right to Access & DeleteIndia-Specific Data HandlingClear Retention Timelines
1xbetmovies How 1xbetmovies Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team Directly

If you have a question about how we handle your data, want to correct inaccurate information on your account, or need to submit a formal data…

Privacy Email Send your data access, correction or deletion request to our privacy team via email.
Live Chat Support Our live chat agents are on hand 24 hours a day to field initial…
Written Correspondence For formal legal requests or objections relating to data processing, you may write to…
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security Practices

Security and transparency are the two pillars of how we approach data at 1xbetmovies. Each of the practices below is applied consistently across every account, whether you transact via UPI, Paytm or…

Encryption in Transit and at Rest

All data you submit — account details, payment references, session activity — is encrypted using TLS in transit. Stored records are encrypted at rest on access-controlled servers that our engineering team audits on a rolling basis.

Cookie Usage and Your Choices

We use session cookies to keep you logged in, analytics cookies to understand how pages perform, and preference cookies to remember your language and region. You can adjust or withdraw cookie consent at any time from the cookie settings panel in your account.

Account Security Controls

Two-factor authentication is available for every account. We log each login attempt with IP address and device fingerprint, and we notify you by email whenever a new device accesses your account for the first time.

Data Retention Timelines

Account records are kept for as long as your account is active and for a defined period after closure, as required by applicable law where you are located. Transaction logs tied to UPI or Paytm payments are retained for the minimum period mandated by financial-record obligations.

Third-Party Processor Standards

We only engage payment processors and analytics providers who operate under data-processing agreements. Each processor is contractually bound to use your data solely for the purpose we specify and to delete it when our agreement ends.

Requesting Changes to Your Data

You may request access to, correction of, or deletion of your personal data at any time by contacting our privacy team via email or live chat. We will confirm the action taken on your account within the 30-day statutory window.

Your Privacy Questions, Answered Plainly

The questions below cover the scenarios you are most likely to have when reading this policy — from what data we hold to how you can get it removed. If your question is not here, our privacy team is reachable via email or live chat at any hour.

We collect your name, email address, date of birth, phone number and country of residence at registration. During transactions we log payment references from UPI, Paytm or PhonePe — never your PIN or password for those services.

We share data only with processors who carry out services on our behalf — payment verification, fraud screening and analytics. Every such processor is bound by a data-processing agreement and may not use your information for any other purpose.

Email our privacy team with your registered account address and request a Subject Access Report. We will compile and deliver your data within 30 days. There is no charge for a standard access request made once in any 12-month period.

Yes. Submit a deletion request via email or live chat. We will erase records that are not subject to a legal retention obligation. Transaction logs linked to UPI or Paytm payments may need to be kept for a regulated period before they can be removed.

We retain your records for the period required by applicable law in your jurisdiction after account closure. Once that period expires, we delete or anonymise your personal data in full. You will receive a confirmation email when the deletion is complete.

We use strictly necessary cookies, performance cookies and preference cookies. You can review and update your cookie choices any time via the cookie settings panel. Withdrawing non-essential cookies will not affect your ability to log in or transact.

Contact our privacy team by email first; we aim to resolve concerns within 30 days. If you remain unsatisfied, you have the right to escalate to the relevant data-protection authority in your jurisdiction where local law permits such recourse.